Interactive Voice Response(IVR) Guide your customers to the right department of your business.
With dedicated short code numbers, This telephony menu system allows your customers to easily navigate to the relevant department of your company, ensuring you never miss an important call.
Key Features of Telesom's IVR Solution
Dedicated Short Code Number
The Interactive Voice Response (IVR) system comes with a dedicated short code number for your business.
Customizable IVR Menus
Tailor the IVR voice menu to suit your specific business needs and customer inquiries.
Information Access
Enable customers to access detailed information about your services through the IVR system.
Interactive Voice Response
Customers can interact with the system using voice commands and keypresses.
Call Handling
Instruct the IVR system to handle specific calls or direct them to human representatives when needed.
Get your short code number
Telesom's IVR system comes with a dedicated short code number for your business
Short Code service provides businesses and public institutions with unique three or four-digit numbers, simplifying access to call center support, interactive voice response, SMS updates, and USSD services. It's a powerful tool to streamline communication and serve your audience effectively.
Choose the option that suits your needs
Four-Digit Number
$20 Installation
Perfect for businesses looking for a cost-effective solution to enhance customer engagement and streamline communication with their audience.
Three-Digit Number
$100 Installation
For businesses that require a more customized and robust communication solution, our three-digit short codes are the ideal choice
use cases
IVR service can supercharge your communication efforts in various ways.
Customer Support
Improve customer service by automating frequently asked questions and directing calls to the right departments.
Information Dissemination
Use the IVR system as an information center, helping customers access details about your services.
Appointment Scheduling
Enable customers to schedule appointments or reservations through the IVR menu.
Multi-Office Communication
Connect multiple offices and teams through efficient call routing.
Asked questions.
What is IVR, and how can it benefit my business?
IVR, or Interactive Voice Response, is a technology that allows automated interaction with callers through voice and keypad inputs. It benefits businesses by improving customer service, reducing costs, providing 24/7 availability, enabling personalized call routing, collecting data for analysis, integrating with CRM systems, and offering multilingual support.
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