Introduction

Introduction: Welcome to Telesom. We are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, store, and protect your information while ensuring compliance with the highest security standards.
Information We Collect: Telesom collects only the necessary personal and usage data required to provide and enhance our services. This may include:

1. Personal identifiers (e.g., name, phone number, email address)
2. Transaction data (e.g., payments, account balances, purchase history)
3. Device and network information (e.g., IP address, browser type, operating system)
4. Customer support interactions

How We Use Your Information: We use the collected data strictly for the following purposes:

1. Providing, maintaining, and improving our services
2. Processing transactions securely
3. Verifying user identity to prevent fraud
4. Sending service-related notifications and updates
5. Complying with legal and regulatory obligations
6. Data Protection and Security Measures

4. Data Protection and Security Measures : Telesom employs the highest levels of security measures to safeguard user data. Our security framework includes:

• End-to-End Encryption : Ensuring data is encrypted during transmission and storage
  
• Multi-Factor Authentication (MFA): Adding an extra layer of security for user access
  
• Access Controls: Restricting data access to authorized personnel only
  
• Regular Security Audits: Conducting routine vulnerability assessments and penetration testing
  
• Secure Infrastructure: Hosting data on protected servers with advanced firewalls and intrusion detection systems
  
• Data Minimization: Retaining only necessary data and securely disposing of obsolete information
  

5. Data Sharing and Third-Party Access : Telesom does not sell, rent, or distribute user data to third parties. We only share information in the following cases:

• With user consent
• When required by legal or regulatory authorities
• With trusted service providers who adhere to our strict data protection policies
  

6. User Rights and Data Control : Telesom empowers users with control over their personal data, including:

• Accessing and reviewing their stored information
• Updating or correcting inaccurate data
• Requesting data deletion, subject to legal requirements
• Managing communication preferences

7. Retention Policy : We retain user data only for as long as necessary to fulfill service obligations, comply with legal mandates, and ensure security. Once data is no longer required, it is securely deleted or anonymized.
8. Compliance with Legal and Regulatory Standards : Telesom is committed to protecting user data and ensuring compliance with applicable data protection and security standards. We adhere to ISO 27001, an internationally recognized standard for Information Security Management Systems (ISMS), to maintain the confidentiality, integrity, and availability of personal data.

As part of our commitment to data security, we implement:

• Risk management and mitigation strategies to protect against data breaches
• Strict access controls to prevent unauthorized data access
• Encryption and secure storage of personal information
• Regular security audits and assessments to ensure continuous protection

9. Updates to This Privacy Policy: We may periodically update this Privacy Policy to reflect changes in technology, regulatory requirements, or our services. Users will be notified of significant updates via official communication channels.

Contact Us For any inquiries or concerns regarding this Privacy Policy or your data privacy, you may contact us at: info@telesom.com

By using Telesom’s services, you acknowledge and agree to the terms outlined in this Privacy Policy.